Frequently Asked Questions
Fixerman provides repair services for smartphones, tablets, laptops, smartwatches, gaming consoles, and other gadgets. We also offer doorstep and same-day repair services.
Yes, we provide on-site repairs across Dubai. Our technicians can visit your home, office, or any convenient location.
Most smartphone repairs like screen or battery replacement take 30 to 45 minutes. Back glass replacement can take up to 2 hours.
Yes, all Fixerman technicians are certified professionals with strong experience in electronics and device repair.
We use original or OEM-equivalent parts based on customer preference to ensure quality and durability.
We cover all areas of Dubai including Al Mankhool, Bur Dubai, JVC, Marina, Downtown, Business Bay, JLT, Deira, Jumeirah, and more.
Yes, we provide up to 6 months warranty on most repairs depending on the service and parts used.
Yes, you will receive regular updates via SMS or email once your device is registered for repair.
We repair iPhones, Samsung, Google Pixel, Xiaomi, OnePlus, Honor devices, iPads, tablets, MacBooks, laptops, Apple Watches, and more.
Yes, same-day repair service is available and most issues are resolved within a few hours.
You can book through our website, WhatsApp, or by calling our hotline.
We accept cash, card payments, Apple Pay, and Tabby.
Yes, your data is secure. Our technicians are not allowed to access or copy customer data. We still recommend backing up your device before repair.
Yes, you can visit our Fixerman Lounge in Al Mankhool or use our service vans. Walk-in service is available.
Yes, we offer water damage diagnostics and repair, but success depends on the severity of the damage.
Yes, we offer transparent and competitive pricing with no hidden charges. Quotes are shared upfront.
We sell accessories like screen protectors, covers, and cables. We do not sell refurbished devices or use refurbished parts.
You can reschedule for free if informed in advance. If cancelled after technician arrival, a service fee of AED 100 applies.
Yes, we provide bulk repair and maintenance services for businesses, schools, and organizations.
You can contact us via phone, WhatsApp, email, or through the website contact form.